Late payments are not merely a mistake in a self-storage facility's billing system. Access, communication, and ease of use all contribute. When tenants are unable to easily manage their account, locate their gate code, or make a payment, little delays turn into missed due dates, and subsequent delinquent accounts. This...
How Payment Processing Affects Occupancy and Retention Rates in Storage Businesses?
One of the key drivers of success in the self-storage business is operation efficiency and quality customer service. One factor that often most of the owners ignore is that how businesses process payments, or the way customers pay and businesses handle the transaction. For storage facilities, payment systems are not...