Running a self-storage facility involves more than just managing units and keeping the property secure. Behind the scenes, billing and payment collection play a critical role in ensuring the smooth financial operation of the business. For facilities of any size, manually tracking payments and issuing invoices can quickly become a...
Managing Late Fees and Payment Tracking Efficiently in the Storage Industry
In the storage industry, timely rent collection is essential to maintaining financial stability and operational efficiency. With units often rented on a monthly basis, the consistent flow of revenue ensures that facility maintenance, staff wages, and service improvements remain uninterrupted. However, one recurring challenge faced by many operators is late...
Improving Tenant Experience with Seamless Rental Payment Solutions
In the world of rental services—whether for apartments, storage units, or commercial properties—the tenant experience is increasingly shaped by convenience and accessibility. One of the most vital components of that experience is how tenants pay their rent. Seamless rental payment solutions are no longer a luxury but a necessity for...
What Storage Operators Should Know About Contactless and Online Payments
The way customers pay for goods and services is changing rapidly. For self-storage businesses, this shift has created both a challenge and an opportunity. Contactless and online payments are no longer seen as optional add-ons—they are expected by today’s consumers. Whether it's tapping a phone on a reader or completing...
The Benefits of Recurring Payments for Long-Term Storage Customers
In the self-storage industry, convenience and reliability are two of the most critical aspects of customer satisfaction. For long-term storage customers, these values extend far beyond the quality of the storage unit. They also apply to the way payments are handled. Recurring payments, also known as automatic or subscription billing,...